Virtual Queue is in use click here for more info.

Exposure to COVID-19 is an inherent risk in any public location where people are present. MORE INFO

Health and Safety

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During your visit to Harry Potter New York, you can expect to enjoy a magical experience in the safest environment possible.

Your health and safety is our priority. We follow all mandated city, state and federal CDC guidelines. You acknowledge that Exposure to COVID-19 is an inherent risk in any public location where people are present and, by visiting Harry Potter New York, you voluntarily assume all risks related to exposure to COVID-19. Click Here for additional terms and conditions.

We’ve taken the necessary steps to ensure every Harry Potter fan’s safety:

Virtual Queuing

When the store reaches capacity, our virtual queue will insure we maintain a safe and comfortable environment within the store. More Info

Face Coverings Required

Face coverings will be required to be worn by all guests and staff while inside the store. Guests that arrive without a mask will be provided one.

Maintain Physical Distancing

Maintain 6 feet of distance between your party and other guests while in the store.

Follow Floor Markings

Floor markings, unidirectional pathways and directional signage will instruct groups where to stand to maintain physical distancing.

Wash Hands Frequently

Guests and staff are encouraged to frequently wash their hands with soap and hot water for at least 20 seconds.

Use Hand Sanitizer

Hand sanitizer stations are located throughout the store.

Enhanced Cleaning

Cleaning procedures have been enhanced for all high-touch areas.

Staff Health Screenings

Employees and business visitors will be required to undergo symptom screening checks before beginning work each day