Exposure to COVID-19 is an inherent risk in any public location where people are present. MORE INFO
There is currently no wait to enter the store, walk-ins are welcome. Check @HarryPotterNY on social media for the latest updates.
Guests must be at least 10 + years old for each experience, 54 inches tall for Wizards Take Flight, and 48 inches tall for Chaos at Hogwarts. Guests between 10 and 12 years old must be accompanied by an adult with a paid ticket. Only guests who are 13+ are able to ride without an accompanied adult.
LIABILITY RELEASE AND INDEMNIFICATION AGREEMENT
If you are under 13 you may not participate unless your parent and/or legal guardian Accepts this Release.
On behalf of all ticketed members of your party, you have voluntarily elected to participate in a virtual reality experience and related activities (the “Experience”) provided by, or on behalf of, Entertainment Merchandise NY, Inc. a New York Corporation and its related and affiliated entities and divisions (collectively “WB”) with support from Dreamscape Immersive, Inc., a Delaware corporation and (WB and Dreamscape collectively shall be referred to as the “Companies”). As a condition to such participation, or the participation of any minor between the ages of ten (10) and thirteen (13) under your legal custody, supervision or control (the “Minor”), if applicable, you are required to accept this Liability Release and Indemnification Agreement (this “Release”). You and all members of your ticketed party, including Minors, if applicable, are sometimes referred to hereinafter individually as “Participant” and collectively as “Participants.”
In consideration for the Participants’ participation in the Experience, and as a condition to such participation, by clicking Accept below, on behalf of yourself and any other person or entity claiming through the Participant, including, but not limited to, your spouse, and you and your spouse’s respective heirs, executors, administrators and assigns, you hereby voluntarily:
By clicking Accept below, you agree on behalf of the Participants (i) that you have read and fully understand this Release in its entirety and that this Release cannot be modified orally, (ii) that you are giving up substantial legal rights by accepting this Release, including the right to recover damages in case of injury, death or property damage, (iii) that you are aware of the legal consequences of accepting this Release, (iv) that you have accepted this Release freely and voluntarily without any inducement, assurance or guarantee being made to you, (v) that you intend for this Release to be a complete and unconditional release of all liability of the Releasees to the greatest extent allowed by law and (vi) that you agree to indemnify and hold harmless the Companies with respect to any damages incurred by the Companies as a result of any Participant’s participation in the Experience, as provided in Section 13 of this Release. You acknowledge that you understand the risks associated with participating in the Experience and have had the opportunity to personally discuss with a representative of WB the potential risks and dangers incidental to participating in the Experience.
Important Privacy Notice to Parents of Children Under 13
If a Participant is under 13 years old and participates in the Experience, we may collect from this Minor your online contact information, name and the Minor’s name in order to obtain this Release and your consent, as required, for the collection, use, or disclosure of the Minor’s information. We will not collect, use, or disclose any personal information from the Minor if you do not provide your consent. When a Minor participates in the Experience, we collect his or her name, date of birth, gender, avatar ID and ticket ID in order to check in and associate that Minor with a particular avatar during the Experience. We will collect, use and disclose the information in accordance with our Privacy Policy. By accepting this Release, you provide your verifiable consent to the collection, use, and disclosure of the Minor’s information. If you do not provide your consent, we will delete your online contact information from our records if it differs from the contact information you already provided to us (e.g., to purchase tickets or sign up for a newsletter).
Parent and/or Legal Guardian: I verify that I am the parent and/or legal guardian of the Minor, and that I have the authority to enter into this agreement on behalf of the Minor, if applicable.
By clicking Accept, I consent to the terms of this Release and Warner Bros.’ Privacy Policy and Terms of Use” on behalf of all Participants
Reservations may be cancelled up to 24 hours prior to your scheduled experience to receive a full refund.
For other requests, including exchanges, please contact us using link provided below.
Tickets are refundable or may be exchanged up to 24 hours prior to your scheduled experience. For refund requests, please use the link provided in your confirmation email to directly manage your booking online. For exchange requests, please contact us here and we would be happy to assist you with this process, subject to availability. For ticket holders that will not be able to make their scheduled experience and the 24 hour policy has already passed, we will not be able to offer refunds.
